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Frequently Asked Questions

Here are some answers to some commonly asked questions.

I don't have an Apple device. Can you still help?

While our primary expertise is with iPhones, iPads, Macs, and Apple Watches, we repair a wide range of devices, including desktop computers, laptops, tablets, and smartphones. Our expertise covers both hardware and software issues, ensuring comprehensive support for your technology needs.

I don't live in southeast Wisconsin. Can you still help?

While we may not be able to assist with in-person consulting, we can still offer personal shopping services and perform upgrades and repairs via mail-in service. If you need help selecting and purchasing a device, we can guide you through the process remotely. Additionally, for repairs, you can mail your device to us, and we will handle the necessary repairs and return it to you promptly. Please note that the cost of shipping will be at the client's expense.

What are your rates for your services?
For our most current information, check out "Our Services" on the page "What We Do".  If you would like to get a more detailed quote or inquire about a service that isn't listed, please contact us and we will be happy to discuss.
What payment methods do you accept?

We accept all major payment types, including cash and check. Payments via credit card may be subject to a service charge.